7l334 Privacy Policy

1. Who We Are

This Privacy Policy is issued by the operator of the 7l334 platform, accessible at 7l334.io ("7l334", "we", "us", "our"). 7l334 operates as an online casino and sports betting platform serving players in Bangladesh and select other markets.

For the purposes of this Privacy Policy, 7l334 is the data controller in respect of personal data collected from players and website visitors. Where we engage third-party processors to handle data on our behalf, we do so under contractual terms that require those processors to handle your data only in accordance with our instructions and this policy.

If you have any questions about how your data is handled, or wish to exercise any of your rights described in this policy, you may contact our Data Protection team at: [email protected] (plain text — not a clickable link).

2. Personal Data We Collect

Depending on how you interact with the 7l334 platform, we may collect and process the following categories of personal data:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used for age verification — you must be 21 or older to hold an account)
• Residential address, city, and district (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna)
• Email address associated with your 7l334 account
• Mobile phone number, including MFS-registered numbers (bKash, Nagad, Rocket, Upay)
• National ID card number, passport number, or driving licence number (submitted during KYC verification)

2.2 Financial Data

• Payment method details including MFS account numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) — stored in tokenised or masked form only
• Transaction history including deposit amounts, withdrawal requests, dates, and statuses
• Account balance history
• Bonus credit and wagering activity records

2.3 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session timestamps, login history, and session duration
• Pages visited, games played, bets placed, and navigation patterns within the platform
• Referral source (the URL or channel through which you first arrived at 7l334.io)

2.4 Communications Data

• Content of messages sent via live chat, email support, or other support channels
• Records of support interactions including issue type, resolution status, and response history
• Your communication preferences (e.g., whether you have opted in to promotional emails)

2.5 Verification Documents

• Scanned or photographed copies of government-issued ID documents
• Proof of address documents (utility bills, bank statements)
• Proof of payment method ownership (MFS account screenshots or bank statements confirming name match)
• Source-of-funds documentation where requested for large transactions

3. How We Collect Your Data

7l334 collects personal data through the following channels and mechanisms:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a survey
• Automatically — through cookies, server logs, and analytics tools as you browse and use the 7l334 platform (see Section 7 for full cookie details)
• From third-party verification providers — where we use external services to assist with identity verification or fraud screening, those providers may supply us with data points used to confirm your identity
• From payment processors — bKash, Nagad, Rocket, Upay, and banking partners confirm transaction status and, where required for fraud prevention, may share limited account-holder verification data
• From game providers — providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share game session logs with 7l334 for auditing, dispute resolution, and responsible gaming monitoring purposes

4. Legal Basis for Processing

Every instance of personal data processing at 7l334 is conducted on one or more of the following legal bases:

5. How We Use Your Personal Data

7l334 uses the personal data it collects for the following purposes, always in accordance with the legal basis identified in Section 4:

• Service delivery — creating and managing your account, processing financial transactions, providing access to games and betting markets, and delivering customer support
• Identity and age verification — confirming that you are who you say you are, that you are 21 years of age or older, and that your payment methods are registered in your own name
• Fraud and money laundering prevention — monitoring account activity for patterns consistent with fraudulent behaviour, account takeover, bonus abuse, collusion, or money laundering, and taking appropriate action where such patterns are detected
• Responsible gaming — monitoring playing patterns to identify potential indicators of problematic gambling behaviour, enforcing self-exclusion agreements, and providing appropriate support resources
• Communications — sending transactional notifications (deposit confirmations, withdrawal updates, security alerts), operational announcements (maintenance windows, policy updates), and — only where you have opted in — promotional communications about bonuses and offers relevant to your activity on 7l334
• Platform improvement — analysing aggregated usage data to understand how players interact with the platform and to inform decisions about new features, game additions, and user experience improvements
• Legal and regulatory compliance — meeting obligations under applicable anti-money laundering laws, responding to lawful requests from authorities, and maintaining records required for audit purposes
• Dispute resolution — investigating and resolving complaints, chargebacks, or game disputes using relevant transaction and session records

6. Sharing Your Personal Data

7l334 does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for the stated purpose:

6.1 Service Providers and Data Processors

We engage trusted third-party companies to perform functions on our behalf, including payment processing (bKash, Nagad, Rocket, Upay, Visa, Mastercard partner gateways), identity verification services, IT infrastructure hosting, email delivery, customer support tooling, and analytics. These companies act as data processors under contractual terms that prohibit them from using your data for their own purposes.

6.2 Game Providers

Where you play games supplied by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited session data (player ID, game session identifiers, bet and win amounts) is shared with the relevant provider for the purpose of game operation, auditing, and dispute resolution. These providers operate under their own data protection frameworks and are not authorised to use your data beyond the scope of game delivery.

6.3 Legal and Regulatory Authorities

7l334 may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required or permitted by applicable law — for example, in response to a valid court order, a regulatory investigation, or a request related to anti-money laundering or counter-terrorism financing obligations.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 7l334's business, player data may be transferred as part of that transaction. We will notify affected players via their registered email address before any such transfer takes effect and will ensure that the receiving entity is bound by data protection obligations at least as protective as those set out in this policy.

6.5 With Your Consent

Where you have given explicit consent for a specific sharing activity not covered above, we may share your data accordingly. You may withdraw such consent at any time by contacting our support team.

7. Cookies & Tracking Technologies

7l334 uses cookies and similar tracking technologies on the 7l334.io website and platform. Cookies are small text files stored on your device that allow the platform to recognise your browser, maintain your session, and collect usage information.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies — essential for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional Cookies — store your preferences such as language settings, preferred deposit method, and responsible gaming tool configurations so that these do not need to be reconfigured on each visit.
• Analytics Cookies — collect anonymised or pseudonymised data about how visitors navigate the platform (pages visited, time on page, game categories browsed). This data is used in aggregate to improve the platform; it does not identify you individually.
• Marketing Cookies — used only where you have explicitly consented to receive personalised promotional communications. These allow 7l334 to tailor bonus offers to your activity profile.

7.2 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, and receive notifications before new cookies are stored. Please note that disabling strictly necessary cookies will impair your ability to use the 7l334 platform. Instructions for managing cookies in the most commonly used browsers are available through each browser's help documentation.

8. Data Security

7l334 implements a multi-layered approach to data security designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encryption at rest for sensitive stored data including identity documents and financial records
• Role-based access controls that limit internal access to player data on a strict need-to-know basis
• Multi-factor authentication requirements for all staff accessing production systems
• Continuous intrusion detection and security monitoring with 24/7 alerting
• Regular third-party penetration testing and security audits of the platform infrastructure
• Formal incident response procedures to contain and remediate any data security events promptly

Despite these measures, no electronic system is completely immune to security risks. In the unlikely event of a data breach that poses a material risk to your rights, 7l334 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact.

9. Data Retention

7l334 retains personal data for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by applicable law. The following general retention guidelines apply:

• Active account data — retained for the full duration of your account's active status plus a minimum of five years following account closure, to satisfy anti-money laundering record-keeping requirements
• Transaction records — retained for a minimum of five years from the date of each transaction, in line with financial record-keeping obligations
• Identity verification documents — retained for a minimum of five years following account closure or the conclusion of the business relationship, whichever is later
• Support communication records — retained for three years from the date of the interaction, or longer where the interaction relates to an unresolved dispute or active investigation
• Analytics and usage data — aggregated or anonymised after 24 months; individual-level data is not retained beyond this period unless required for an active investigation
• Marketing consent records — retained for as long as the consent remains valid plus three years thereafter, to demonstrate compliance with consent requirements

When personal data is no longer required, it is either securely deleted from our systems or anonymised so that it can no longer be linked to an identifiable individual.

10. Your Data Protection Rights

As a user of the 7l334 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] (plain text — not clickable). We will respond to all verifiable requests within 30 days. We may need to verify your identity before processing a request.

11. Children and Minors

The 7l334 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our account registration process, and we reserve the right to request documentary proof of age from any player at any time.

If you are a parent or guardian and believe that a person under 21 has created an account on the 7l334 platform, please contact us immediately at [email protected] (plain text — not clickable). Upon verification of your concern, we will close the account, void any transactions, and securely delete the associated personal data as promptly as possible.

We strongly encourage parents and guardians to make use of parental control software to restrict access to gambling websites on devices used by minors. 7l334 is not responsible for circumvention of age restrictions using falsified documentation; however, we take all reasonable technical steps to detect and prevent underage access.

12. Third-Party Links and Services

The 7l334 platform may contain references to third-party payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) whose own privacy practices are governed by their respective privacy policies. 7l334 is not responsible for the privacy practices of these third parties and encourages you to review their policies directly.

Where the 7l334 platform integrates with third-party services — for example, a game interface delivered by an external provider within the 7l334 platform — that provider may independently collect certain technical data (such as device type and session identifiers) as part of delivering the game. 7l334 will disclose any such integrations in this policy and will ensure that all third-party providers operate under contractual data protection obligations consistent with the principles in this policy.

13. Changes to This Privacy Policy

7l334 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or the introduction of new services. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

Where changes are material — for example, where we introduce a new category of data collection, a new purpose for processing, or a new category of third-party sharing — we will notify registered players via the email address associated with their account at least 14 days before the changes take effect. For minor, non-material updates (such as clarifications of existing language), notification may not be provided, and the updated policy will take effect upon publication.

Your continued use of the 7l334 platform following the effective date of any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, you must stop using the platform and may request account closure in accordance with the Terms & Conditions.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 7l334 processes your personal data, please do not hesitate to reach out to our team. All data-related enquiries are handled by our Data Protection team and will be responded to within 5 business days.

Email: [email protected] (plain text — not a clickable link)

Support is available 24 hours a day, 7 days a week via the live chat function within the 7l334 platform. For data subject requests, we recommend using email so that a written record of your request is maintained for both parties.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or to seek resolution through appropriate legal channels in your jurisdiction.